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All cancellations must be done at a minimum of 48 hours prior to appointment. Anything within 48 hours of appointment will be charged 50% of the total cost. If more than 20 minutes late for an appointment, I have the right to cancel and reschedule your appointment in order to keep my clients following you on time. In the event this happens, you will be responsible for the FULL cost of your appointment. So, please be sure you arrive on time (or even early!) for your appointment.